Thank you for shopping at quickyget.shop! We strive to provide high-quality digital products and exceptional customer service. Please review our refund policy below to understand the conditions under which refunds are issued.
1. Digital Products
All products sold on quickyget.shopk.shop are digital and are delivered electronically. Due to the nature of digital goods, all sales are final, and refunds are not typically issued. Once the product has been delivered, it is considered consumed.
2. Exceptions to the No-Refund Policy
In certain cases, we may offer a refund or exchange under the following circumstances:
- Defective or Inoperable Software: If the software you purchased is found to be defective, inoperable, or corrupted, and the issue cannot be resolved through customer support, you may be eligible for a refund or replacement.
- Incorrect Product: If you accidentally purchased the wrong product, contact us immediately before activating the software. We may offer an exchange for the correct product.
- Duplicate Purchase: If you accidentally made a duplicate purchase of the same product, please contact us for a review. We may issue a refund for the duplicate purchase.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact Support: Email our support team at support@quickyget.shop within 7 days of your purchase. Include your order number, details of the issue, and any relevant screenshots or documentation.
- Review Process: Our team will review your request and determine if it qualifies for a refund or replacement. Please allow 3-5 business days for us to process your request.
- Decision: If your refund request is approved, the refund will be issued to the original payment method. You will receive a confirmation email once the refund has been processed.
4. Non-Refundable Situations
We do not offer refunds in the following situations:
- Activated Products: If the software has been downloaded, installed, or activated, it is no longer eligible for a refund.
- Change of Mind: Refunds will not be issued if you simply change your mind after purchasing the software.
- Misuse or Incompatibility: We are not responsible for refunds due to misuse of the software, or if your system does not meet the required specifications for the software.
5. Chargebacks
Filing a chargeback with your bank or credit card company without first attempting to resolve the issue with us may be considered fraudulent. We encourage you to contact us to resolve any issues before disputing a charge.
6. Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at support@quickyget.shop. We are here to help!